Talk to a designer, not a ticket.
One message reaches the whole studio. Orders, the app, a collection you want made: say it plainly and we answer plainly.
Rd. Sant Pau, 47
08015 Barcelona, Spain
The questions we get most.
Brushes, mockups and downloads. For the app, the FAQ lives inside the app.
How do I import brushes into Procreate?+
You receive a PDF with a download link. Open it, download the .brushset file, and tap it: it imports straight into Procreate. On iPad, open the file from Files and Procreate takes it from there.
Where do I find my download after purchase?+
In the order confirmation email, right after payment, and on the order page linked from that email. The link does not expire: if you lose the email, write us the order number and we send it again.
Is the download instant?+
Yes. The files are ready the moment the payment goes through. If the email is not there within a few minutes, check the spam folder, then write to us.
Do I need an account to download my files again later?+
No. The download link stays in your order email and on the order page. An account only makes it easier to find every order in one place.
Are the mockups compatible with Procreate?+
Yes. Every mockup includes PNG files you can open in Procreate, next to the layered files for Photoshop and the vector files where the set has them.
Can I resell, share or redistribute the files?+
No. You can use them in personal and commercial projects without limits, but the files themselves cannot be resold, shared or redistributed.
Do I get free updates when a bundle grows?+
Yes. When we update a bundle you own, the new version is yours: download it again from the same order.